Shipping Policy

Shipping Policy

At ASG IMPEX TRADING, we are committed to ensuring that your orders are processed and delivered promptly. This Shipping Policy outlines the terms and conditions regarding shipping for our products and services, including the import and export of electronic items, food and beverage management services, trading, textile, and retail operations.

1. Order Processing Time

  • All orders are typically processed within 7 business days from the date the order is placed. Orders placed on weekends, public holidays, or after business hours will be processed on the next business day.

  • You will receive a confirmation email once your order has been processed and is ready for shipment.

2. Shipping Methods and Rates

  • We offer various shipping methods to meet our customers' needs. The available shipping options and rates will be displayed at checkout.

  • Shipping rates may vary depending on the destination, the weight and dimensions of the items, and the chosen shipping method.

3. Delivery Times

  • Estimated delivery times vary depending on the selected shipping method and your location.

    • Domestic shipments: Up to 14 business days

    • International shipments: 14–30 business days

  • Please note that these are estimates and may be affected by factors beyond our control, such as customs clearance delays or severe weather conditions.

4. Tracking Your Order

  • Once your order has been shipped, a tracking number will be sent to your registered email. You can use this number to monitor the status and progress of your shipment.

5. International Shipping

  • For international orders, customs duties and taxes may apply based on your country's regulations. These charges are the responsibility of the customer and are not included at checkout.

  • ASG IMPEX TRADING is not responsible for delays caused by customs procedures or import regulations.

6. Shipping Restrictions

  • If your address is outside our serviceable shipping zones or if your order includes items restricted in certain countries, please contact us for guidance before placing your order.

7. Damaged or Lost Shipments

  • If your shipment arrives damaged, please notify us within 48 hours of delivery. Photographic evidence may be required to process a claim.

  • If your order is lost or not delivered, please contact us promptly. We will coordinate with the carrier to resolve the issue as soon as possible.

8. Contact Us

If you have any questions or require assistance regarding our Shipping Policy, please contact:

ASG IMPEX TRADING
Email: asgimpextrading@gmail.com

9. Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, with the effective date updated accordingly.